Recall message option not trigger automatically

  • Thread starter Thread starter hsheah
  • Start date Start date
H

hsheah

Hi,

When i try to recall a message, it does not trigger automatically, it will
reside in the Inbox until the recipient double click on the recall message,
then only it will remove the original message. Anyone can advise why it
behave like this?

Thank you.
Heah
 
that's how recall works for the most part - it really shouldn't be relied
on.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
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Hi,
Probably i didn't explain clearly in my previous email.

Isn't it will automatically trigger by itself once it's received by the
recipient? It worked that way previouly, and i dont know why recently it
will only work when the recipient double click on the recall message. The
sender (who wanted to recall) couldn't get the return message whether
sucessfully recall or not on the spot, but have to wait till the recipient
act on it.

Please advise.

Thanks & regards,
Heah

Diane Poremsky said:
that's how recall works for the most part - it really shouldn't be relied
on.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

hsheah said:
Hi,

When i try to recall a message, it does not trigger automatically, it will
reside in the Inbox until the recipient double click on the recall
message,
then only it will remove the original message. Anyone can advise why it
behave like this?

Thank you.
Heah
Click to expand...
Click to expand...
 
if the mailbox is open, outlook usually will automatically process the
message within a few minutes, assuming the first message wasn't read
already. But it's buggy and doesn't work correctly very often.

Was the recall received as a proper recall, not as a plain text message?


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

hsheah said:
Hi,
Probably i didn't explain clearly in my previous email.

Isn't it will automatically trigger by itself once it's received by the
recipient? It worked that way previouly, and i dont know why recently it
will only work when the recipient double click on the recall message. The
sender (who wanted to recall) couldn't get the return message whether
sucessfully recall or not on the spot, but have to wait till the recipient
act on it.

Please advise.

Thanks & regards,
Heah

Diane Poremsky said:
that's how recall works for the most part - it really shouldn't be relied
on.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

hsheah said:
Hi,

When i try to recall a message, it does not trigger automatically, it will
reside in the Inbox until the recipient double click on the recall
message,
then only it will remove the original message. Anyone can advise why it
behave like this?

Thank you.
Heah
Click to expand...
Click to expand...
Click to expand...
 
It's a proper recall command, somehow it just doesn't work correctly, which
it was ok before that. That's why my boss is asking me to find out the
problem. I have done many testing, and found out that it will only work if
the recipient open the recall mesage manually, otherwise the recall msg just
sit there doing nothing.

rgds.

Diane Poremsky said:
if the mailbox is open, outlook usually will automatically process the
message within a few minutes, assuming the first message wasn't read
already. But it's buggy and doesn't work correctly very often.

Was the recall received as a proper recall, not as a plain text message?


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

hsheah said:
Hi,
Probably i didn't explain clearly in my previous email.

Isn't it will automatically trigger by itself once it's received by the
recipient? It worked that way previouly, and i dont know why recently it
will only work when the recipient double click on the recall message. The
sender (who wanted to recall) couldn't get the return message whether
sucessfully recall or not on the spot, but have to wait till the recipient
act on it.

Please advise.

Thanks & regards,
Heah

Diane Poremsky said:
that's how recall works for the most part - it really shouldn't be relied
on.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hi,

When i try to recall a message, it does not trigger automatically, it will
reside in the Inbox until the recipient double click on the recall
message,
then only it will remove the original message. Anyone can advise why it
behave like this?

Thank you.
Heah
Click to expand...
Click to expand...
Click to expand...
 
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