Reboot and Shut Down not completing cycle

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G

Guest

I recently upgraded my Norton Systemworks from 2002 to the 2004 version. I
went into the registry and deleted all of the related Norton and Symantec
2002 programs. I then installed Norton 2004 on my machine. Now, I have
noticed that when I reboot or shut down, the "Windows is shutting down"
screen comes up, and the machine freezes. I have to switch off the machine
by unplugging it. Everything else seems to be running fine. Can anyone
offer a suggestion why this is happening? Thanks.
 
Download the Norton cleaning utility which will remove all the left-over of
NSW 2002. Remove NSW 2004 and run this utility. Then, install the NSW
2004.
 
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