realtek audio problems

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Guest

i recently experienced the following error message upon start up:
Please no windows downloads, quick fixes, vague sketchy links. please only
reliable, proven downloads for the Realtek Audion software that I
inadvertently removed from my pc after some random, sketchy quick fix
software called Regcure "corrected" errors on my computer and only created
more problems.
This all because of Rogers self-healing software malfunctioned and caused an
error message at start-up that wouldn't go away, now they won't take
responsibility for it. Don't trust Rogers!
pls help.

tried downloading realtek software, doesn't work. tried going here:
http://www.realtek.com.tw/downloads...&Level=4&Conn=3&DownTypeID=3&GetDown=false#AC
and clicking here: windows xp drivers only site 1. didn't work, tried
downloading fixes from ms, still no audio.

pls help
 
Hi Patti. uh, yeah, i think so, but there have been several suggestions and
this particular one does not appear on my add/remove programs list. i do
have "Realtek AC '97 Audio" and "Realtek High Definition Audio Driver"
installed and still no audio.
what next?
 
thanks for trying Spikey but way too many updates already, don't know which
ones i've tried and which i have yet to try, but none seem to work. applying
patch after patch is too layered for me. i just want to get the right driver
and install one program that works.
 
Thanks Peter, but i've tried this already. my problem is that after
installing theRealtek Audio software, there is still no audio on my pc.
 
Tony said:
thanks for trying Spikey but way too many updates already, don't know
which
ones i've tried and which i have yet to try, but none seem to work.
applying
patch after patch is too layered for me. i just want to get the right
driver
and install one program that works.

If it is the same problem that many other Realtek users have been striken
with after 2 of the latest ms updates it is not a driver issue. If you
check out the last few weeks on microsoft.public.windowsupdate you'll see
some of the discussions.

If you go into add/remove and tick "show updates" you will be able to check
whether you have dlld the 2 updates highlighted in the KB article I posted
and if so delete them. You will need to switch off automatic updates
temporarily to prevent them re downloading. Set a restore point first - I
usually fix rather than restore these days but still set one as a back up.

Reboot and then see if your realtek software is working. If it is then you
have 2 choices. Either download the 2 updates and install the fix given in
the KB article or block the 2 updates from WU. The second is not
recommended.

If after deleting the 2 updates your realtek is still not working then at
the very least you will have eliminated the updates from the equation.

:o)
 
Tony said:
After removing the Real Tek program from my pc after experiencing a DLL

Still got problems?

Did you find out if you had the 2 ms updates in add/remove as per my 2nd
reply ( if you didnt see it let me know and I'll repost it for you)? They
were both problematic for lots of users with Realtek recently. It is
possible that your problem is nothing to do with this but I still think you
need to go that route even if its just to rule it out of the equation.

How did you uninstall the realtek in the first place, was it through
add/remove?

Some software leaves a registry entry or some other marker which prevents a
re-install (usually limited trial versions but some full versions as well).
Usually going through add/remove is more effective at tidying up loose ends
but with some like Norton (spit) you have to get an uninstaller from the
home site to clean house and then delete registry entries manually (not
recommended unless you have backed up) to allow a fresh install.

Also some software doesnt install properly if you dont switch off the
antivirus and popup stopper (once downloaded and checked of course) while
installing.

:o)
 
thanks, here's what i did: deleted KB925902. then i detected the patch
KB935448 was already installed. i still don't have audio. what now?
 
Tony said:
thanks, here's what i did: deleted KB925902. then i detected the patch
KB935448 was already installed. i still don't have audio. what now?
The article referred to update KB928843 as well so uninstall that one as
well and reboot and see if the sound is back.

To stop WU from reinstalling temporarily go into start menu/ settings/
control panel and double click automatic updates. Click the "Notify me but
dont automatically download..." and then apply /ok. You'll get a yellow
shield in the notification area of the task bar, which when clicked will
give you opportunity to download or ignore. If you clear the check box it
will ask if you dont want it offered again. You can just turn off automatic
updates completely but you dont get notified when an urgent update is sent
out and not everyone can access the WU site.
 
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