Read Receipts Problem

  • Thread starter Thread starter Carrie
  • Start date Start date
C

Carrie

I'm getting receipts sent to me saying that the people getting my message
are deleting them without reading them even though they are in fact opening
and reading them.

Any ideas why I'm getting these receipts or how to stop them??? Thanx...
 
More than likely they are reading the message in the Preview panel without
opening it into a separate window. For some (stupid) reason, Outlook doesn't
count this as "reading" the message until they click on a different message.
You can delete a message immediately that has been read in Preview and it may
still show as unread in your Deleted Items folder. When it is permanently
deleted, it may send a message to the sender that it was deleted without
being read. I was able to duplicate this exact scenario in Outlook 2002, and
I know it works that way in 2000 as well. Don't know about 2003.
 
Actually, the messages are being opened in a separate window and not read in
the preview pane. That's the weird part of it! I see what you're saying and
it was what I originally thought as well, but it doesn't seem to be that
simple. Any other ideas???
 
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