Re OOps ! (lack of sound)

  • Thread starter Thread starter jimbo
  • Start date Start date
J

jimbo

I have found out which motherboard Manu (thanks to several prompts from NG
members )
and downloaded a new driver.

The download went OK but I now get the following ...........


'Cannot install this hardware

There was a problem installing this hardware

Multi media audio controller

Access is denied'


Very frustrating to get so far and for it to stop with no reason !

The only idea I have is do I disable the existing one before the update ?

Any further ideas greatly appreciated


Many thanks !

Jim
 
You shouldn't have to disable the current driver in order to load the newer
version. But, it can't hurt to try it - what's the worst that can happen?
No sound? You're already at that point :).

Make sure that when you are installing the drivers that you are using an
account with Adminstrator privileges.

Also, you might want to try the download again and see if the files are the
same size, etc - just to rule out a corrupted download.
 
Success !!

Many thanks for all the input - I downloaded 'Everest'
which told me the Audio Device was : SiS 7012

A google search put me into the required Manu site (not the motherboard one
I had tried)

a quick 3 mg download later followed by a reboot and hey presto the media
players now work !

Nice to be working with sound again !

Thanks to everyone for their assistance.

Jim
 
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