That is literally a bullshit response to call again and further waste my damned time.
Microsoft needs to address this problem period.
I could write an app to handle it in 2 days or buy one in a few minutes and implement it.
It has been 6 months for this to be addressed, if I get billed for $10 I'll call the bank and have it relocated to bank fraud.
What is foreign to one is local to another.
If you have trouble understanding the person, politely hang up and try 
again.
I have known people that have had to do that long before support was 
sent to other countries.
Hopefully you do not automatically assume a different accent is from 
another country.
Many countries have diverse cultures with differing accents without 
having to cross any international borders.
In any case, if you have to call, it usually takes less than 10 
minutes.
-- 
Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
Is it still foreigners answering the call reading this to me vocally 
rather than sending me it in text?
Foreign accents are sexy but useless in communicating something that 
isn't speech to begin with.