re-install lost everything

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Guest

I upgraded to XP a few months ago and everything was a-ok! - until out of the blue one day I turned my PC on and got this message 'Windows could not start because the following file is missing or corrupt: System32\Drivers\Ntfs.sys'. Now I had not changed anything on my computer (not deleted, installed, uninstalled or anything!). I called the Microsoft helpdesk and was told if I insert the XP CD ROM and Reboot for the disc it would sort it out. When I tried this I got the blue screen of death! It said various massages on screen, which I went through with the telephone helpdesk for Microsoft. The advisor said it would be best to install the XP program as if it were new. So I did - And lost everything! I cannot open any of the MS Office Suite programs. I can see them on the C: when I run a search, but my PC will not run them. I do not have the original discs (they're long gone - probably still at one of my previous addresses) but I do have the programs on another PC. This may sound like a daft question, but can I just copy the files from one PC to the other, and if so, what is the easiest, quickest and most efficient way to do it (I don't fancy copying them to half a dozen boxes of floppy disks!)
 
Sorry, copying the programs won't work. You will have to reinstall from the
disks. Since you have lost them you will have to replace them.
It's no help now, but you should have done a repair install. That way all
your programs would have been left intact.

--
Steve C. Ray
(Replace "mail" with "36db"
Ian said:
I upgraded to XP a few months ago and everything was a-ok! - until out of
Click to expand...
the blue one day I turned my PC on and got this message 'Windows could not
start because the following file is missing or corrupt:
System32\Drivers\Ntfs.sys'. Now I had not changed anything on my computer
(not deleted, installed, uninstalled or anything!). I called the Microsoft
helpdesk and was told if I insert the XP CD ROM and Reboot for the disc it
would sort it out. When I tried this I got the blue screen of death! It
said various massages on screen, which I went through with the telephone
helpdesk for Microsoft. The advisor said it would be best to install the XP
program as if it were new. So I did - And lost everything! I cannot open
any of the MS Office Suite programs. I can see them on the C: when I run a
search, but my PC will not run them. I do not have the original discs
(they're long gone - probably still at one of my previous addresses) but I
do have the programs on another PC. This may sound like a daft question,
but can I just copy the files from one PC to the other, and if so, what is
the easiest, quickest and most efficient way to do it (I don't fancy copying
them to half a dozen boxes of floppy disks!)
 
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