random shutdown

  • Thread starter Thread starter Marcus
  • Start date Start date
M

Marcus

whenever i play music or videos my computer automatically
shutsdown by it self. it isnt always instantly but it
always happens. my usb controller and my multimedia
devices are both using IRQ10 but in device manager it
says there is no conflict. so i was hoping someone could
help me.
 
You are probably getting a Stop error, and have the default settings to reboot when this happens. You can change that default and get to see the error before rebooting. Click the Start button, then in the upper half of the 2nd column right click on My Computer and select Properties. Click on the Advanced tab, then the Settings button in the "Startup and Recovery" group. Under the System failure group, uncheck the box for "Automatically restart". Now when the system encounters the error you should get a blue screen with white text that gives details of what the error is, and that information can be used to determine what the problem is. Exact details of the error message codes are important.

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Bill James
Microsoft MVP·DTS

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