Q308402 hotfix

[Guest]

Can anyone tell me where to go to get the Q308402 hotfix for the recovery
console?

Thank you,

 

[Carey Frisch [MVP]]

Contact Microsoft Product Support Services to obtain the Q308402 hotfix.
http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| Can anyone tell me where to go to get the Q308402 hotfix for the recovery
| console?
|
| Thank you,

 

[Torgeir Bakken \(MVP\)]

Can anyone tell me where to go to get the Q308402 hotfix
for the recovery console?

Hi

http://support.microsoft.com/Default.aspx?kbid=308402

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (308402) and ask for nothing more.

You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311