PSTPRX32.DLL Error Message

  • Thread starter Thread starter David Baker
  • Start date Start date
D

David Baker

Greetings:

I received an email message the other day that had a virus
on it. I am using Norton Antivirus 2003. It removed the
virus from the email. However, if I try to delete the
email, forward the email, open the email, or reply to the
email, I get the following error message from
Outlook: "Outlook has caused an error in PSTPRX32.DLL.
Outlook will now close." I would appreciate any feedback
in regards on how to permantently delete this email
message and how to fix the error.

Regards,
David Baker
 
Have you tried turning off the Preview Pane then deleting the mail item?
 
Thank you for your reply. I tried turning off the preview
pane. This sends the message to the deleted items folder,
but when I try to permanently delete the message; I get
the same error message. Any other suggestions?

Regards,
David Baker
 
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