PST on network drive virtually empty

  • Thread starter Thread starter Emma Burrows
  • Start date Start date
E

Emma Burrows

Hello,

One of our laptop users has the following problem with Outlook XP SP2 on
Windows XP SP1 with all the latest updates.

She regularly archives her emails to a PST file on a network drive. However,
every now and then, she will open up the PST file and find that most (not
all) her emails have disappeared from the PST file. This was fine for a long
time, but it's now happened twice in the last month.

We've checked that there are no archiving settings, or indeed any other PST
files on her local machine or "home" network folder where the emails might
have gone. We've also checked that the emails are indeed gone from the PST
(in fact, its size has gone from 700MB down to 500K, so that's pretty
obvious). The only thing I can think of is some problem with
synchronisation, since the problem seems to happen when she comes back into
the office (she's going to keep an eye on this to be sure).

Does this problem sound familiar to anyone?

Any suggestions will be welcome, thanks!

Emma Burrows
 
Not sure if this will help, but note that MS doesn't recommend or support
accessing a PST file over a LAN/WAN connection - performance problems, for
one, but data corruption is always a possibility.

And PST files can't be sync'd with anything - not even offline files, unless
you hacked it. Perhaps have her store her PST and any other data she needs
on a local folder (C:\DATA) on her laptop, and look into www.centered.com 's
SecondCopy to do syncs to her home directory on the server. I use this for
all my laptop users.
 
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