PST files

  • Thread starter Thread starter Dave
  • Start date Start date
D

Dave

Hi,

A user has two profiles in Outlook, one of them was the Microsoft Outlook
default, for some reason she configured it the same way as the other profile
and also accessed the .pst file which is on a network share.

For quicker access she then made a copy of the pst file locally, opened it
and found she had 'lost' all email from 29/1/2004.

Using the other profile to open the network share pst file, all the mail is
in there, the strange thing is the last modified date on that pst file is
29/01/2004 - I'm sure this all relates somehow - I just know how ??

Win Xp Pro
Outlook 2000

Any suggestions ??

David.
(replace blank with yahoo)
 
Dave said:
A user has two profiles in Outlook, one of them was the Microsoft
Outlook default, for some reason she configured it the same way as
the other profile and also accessed the .pst file which is on a
network share.

For quicker access she then made a copy of the pst file locally,
opened it and found she had 'lost' all email from 29/1/2004.

Using the other profile to open the network share pst file, all the
mail is in there, the strange thing is the last modified date on that
pst file is 29/01/2004 - I'm sure this all relates somehow - I just
know how ??
Click to expand...

When did she make the copy? Does she have accounts set up in the prifile
referencing the local PST? If she opens the local PST with the profile
referencing the network-attached PST does she see any difference (I'd guess
not, but...)? If she opens the network-attached PST with the second
profile, does she see all the messages?
 
I tried pretty much what you were asking below.
changed the profile path from local to point to the pst file on the network,
when I opened outlook it gave the warning - 'the location messages are
delivered to has changed for this user profile. To complete the operation
you may need to copy the old Outlook Folders to the New outlook Folders'.
I'm not clear on what this means, but all the mail disappeared - just the
same as the local pst

In any case I have backup of both the local and network.

In the mail setting I noticed the Delivery of the two were different -
'internet' and 'internet - eli' not sure if this has any relevance
 
Just to chime in with a slightly off-topic reply....MS does not recommend or
support accessing a PST file from a network drive - it will cause
performance problems eventually, and possibly data corruption/loss.

I'd keep the PST files local for all users, and find some means of copying
them to the server on a scheduled basis for backup purposes (with OL closed,
of course). Might want to check into www.centered.com - they make a cheap
and cheerful little app called SecondCopy that I use on all my clients'
laptops to sync server and workstation data, but you could certainly use it
on a LAN-connected machine as well - they have a free 30-day eval available.
It won't care about file types as offline files does (and I've had too many
problems with offline files in general to ever want to use that feature
again anyway).

Thus endeth my unsolicited $.02 :-)
 
Dave said:
I tried pretty much what you were asking below.
changed the profile path from local to point to the pst file on the
network,
Click to expand...

That's not what I intended. I thought you'd simply use File>Open>Personal
Folders File and look at the other PST, not change the default delivery
location by removing the other PST from the profile.
 
OK, I tried just File > Open - again there messages don't appear, I also
tried the import function and it didnt copy any of the 'missing' mail.
It seems that only using the original profile works ???

David.
 
Dave said:
OK, I tried just File > Open - again there messages don't appear, I
also tried the import function and it didnt copy any of the 'missing'
mail. It seems that only using the original profile works ???
Click to expand...

Well, I'm stumped. Sorry.
 
Back
Top