L
LD
Strange problem here if anyone can help.
The first time I noticed this was when I tried installing
Real Player. The program downloads and installs without
any problem. HOWEVER, when I try to run the program, it
does absolutely nothing. The hourglass icon comes up for
a few seconds like the computer is trying to run the
program but it will never open. (The computer doesn't
lock up; it just does nothing.) I've tried opening it
using any method I can think of (desktop shortcut,
program files, START menu, etc...) but nothing works.
I've uninstalled and reinstalled several different
versions of it but had no success. I contacted Real
Networks and they were no help. Our Computer Center on
campus was also completely mystified. (It's not a
firewall issue; on my old computer, I was able to use
Real Player without any problem so long as I configured
it to work around the firewall.) I've even run all the
Windows updates thinking that might help and it has not.
Today I had to install a new version of Recruitment Plus
(basically a detailed tracker for all applicants) and am
having the same problem: when I try to run the program,
nothing happens. It appears to be the same problem I was
having with Real Player, but I haven't fooled with it
long enough to be sure.
If anyone has any ideas, they would definitely be
appreciated! If it helps, my compter is only a few
months old; has Win XP professional Version 2002; Pentium
4 CPU 2.60 GHz, 2.59 GHz, 1.00 GB of RAM.
The first time I noticed this was when I tried installing
Real Player. The program downloads and installs without
any problem. HOWEVER, when I try to run the program, it
does absolutely nothing. The hourglass icon comes up for
a few seconds like the computer is trying to run the
program but it will never open. (The computer doesn't
lock up; it just does nothing.) I've tried opening it
using any method I can think of (desktop shortcut,
program files, START menu, etc...) but nothing works.
I've uninstalled and reinstalled several different
versions of it but had no success. I contacted Real
Networks and they were no help. Our Computer Center on
campus was also completely mystified. (It's not a
firewall issue; on my old computer, I was able to use
Real Player without any problem so long as I configured
it to work around the firewall.) I've even run all the
Windows updates thinking that might help and it has not.
Today I had to install a new version of Recruitment Plus
(basically a detailed tracker for all applicants) and am
having the same problem: when I try to run the program,
nothing happens. It appears to be the same problem I was
having with Real Player, but I haven't fooled with it
long enough to be sure.
If anyone has any ideas, they would definitely be
appreciated! If it helps, my compter is only a few
months old; has Win XP professional Version 2002; Pentium
4 CPU 2.60 GHz, 2.59 GHz, 1.00 GB of RAM.