Product Registration Problem

  • Thread starter Thread starter Larry Hunt
  • Start date Start date
L

Larry Hunt

My daughter purchased XP Pro for her 'old' Compaq laptop,
and when the computer broke down after less than 1 year's
use, she purchased a new Compaq laptop. She loaded XP Pro
onto the new computer and attempted to register it, only
to be advised that she would have to buy a new 'license',
aka XP Pro.

Is this true? It seems patently unfair that she has to buy
another XP Pro for her new computer, when the old computer
is no longer working.
 
Larry;
As long as Windows XP is retail, at the activation screen choose the
option to activate by phone.
Call the displayed toll free number, done in about 5 minutes.

You can install Windows XP retail on any single computer.
There is no limit in how many times you can install or transfer
Windows XP as long as it is installed on only one computer at a time.
 
Larry Hunt said:
My daughter purchased XP Pro for her 'old' Compaq laptop,
and when the computer broke down after less than 1 year's
use, she purchased a new Compaq laptop. She loaded XP Pro
onto the new computer and attempted to register it, only
to be advised that she would have to buy a new 'license',
aka XP Pro.

Is this true? It seems patently unfair that she has to buy
another XP Pro for her new computer, when the old computer
is no longer working.
Click to expand...

Was the copy of Windows XP Pro she purchased for the 'old' Compaq laptop an
"Upgrade" or "OEM" version? If so, legally what you have been told is
correct. As the version of Windows that likely originally came with the
'old' Compaq laptop was an OEM, once you used the "upgrade" or "OEM" version
of Windows XP to upgrade the OEM version of Windows on the laptop, you
"assigned" it to that computer - legally.

In a non-legal, more technical fashion - you should have no problem
installing it on a new computer, no matter the type of license.

Are you having trouble ACTIVATING or INSTALLING XP? And which version
(retail, oem or upgrade) is the Windows XP CD?
 
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