Product Key not valid

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Is there a 24 hour # to reach Microsoft about a product key problem? I have a
notebook S450 that was purchased by my job and I can't use it due to the
product key info not being valid so it says.
 
Greetings --

If you are trying to install Service Pack 1a and getting the
following:

The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326904

You need to purchase and use a _legitimate_ full retail copy of
WinXP Pro to perform a repair (a.k.a. in-place upgrade) installation,
using the new CD and Product Key.

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Remember, you should also report whomever sold/gave you the
pirated software to the pertinent law enforcement agencies; you've
been defrauded.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH
 
Janella said:
Is there a 24 hour # to reach Microsoft about a product key problem?
I have a notebook S450 that was purchased by my job and I can't use
it due to the product key info not being valid so it says.
Click to expand...

- http://www.microsoft.com
- Scroll to bottom of web page and click "Contact Us".
- Click the link to Product Support.
- Click the link to "Phone numbers ...".
- Pick your product (Windows XP Pro?).
- Call them up.

Or, call the help desk at your work that gave you the notebook. You
either get them to answer your question or have them give you a problem
ticket to contact Microsoft tech support (you may have to submit the
problem through your help desk or they purchase problem tickets that
they then dole out to you so you don't get charged for the tech call to
Microsoft). If it is a single-licensed retail copy of Windows XP then
you get 2 free incidents to report problems to Microsoft (and if they
need to issue you a new product code then they probably won't substract
from the incident count). If it is a single-licensed OEM copy of
Windows XP then you have to contact whomever sold that OEM copy (which
might be your company or from whomever they bought the notebook) since
they are required to provide the tech support and not Microsoft. If it
is a volume-licensed copy of Windows XP then you need to contact
whomever owns that volume license (i.e., your company).
 
Back
Top