Product Key not valid

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Guest

I have an Emachines T4130, 1.3 GHz, 128 MB, 40 GB hard drive, purchased September 1, 2001. It came preloaded with Windows ME and a coupon for a free upgrade to Windows XP, which was about to be released. I had no problem loading the upgrade when it arrived a few weeks later.

Recently I had to replace my hard drive. I reloaded Windows ME with no problem but every time I try to load Windows XP I get the message that my 25 digit code is not valid. I used the code from the sticker I got when I received the Windows XP upgrade.

What can I do?
 
Greetings Kenyo,

Well the best way to solve this problem is to contact Microsoft by phone.
Maybe that way they can provide you a nice license key, if the old one isn't
vaild.

Thanks and good luck!

--
----------------------------------------------------
Jose Francisco
Owner of BetaConnect - Providing you a new way in technology
----------------------------------------------------
Still got problems? Email me!
chicofar at onvol dot com

Kenyo said:
I have an Emachines T4130, 1.3 GHz, 128 MB, 40 GB hard drive, purchased
Click to expand...
September 1, 2001. It came preloaded with Windows ME and a coupon for a free
upgrade to Windows XP, which was about to be released. I had no problem
loading the upgrade when it arrived a few weeks later.
Recently I had to replace my hard drive. I reloaded Windows ME with no
Click to expand...
problem but every time I try to load Windows XP I get the message that my 25
digit code is not valid. I used the code from the sticker I got when I
received the Windows XP upgrade.
 
Hi

Was the XP CD a Retail one or an OEM one? If the latter then it can only be
used of the first machine/hard drive it is installed onto. If it is a
Retail XP try here:

"How to Replace Lost, Broken, or Missing Microsoft Software or Hardware"
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

The above will not apply to an OEM CD. You will need to contact your
supplier.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I have an Emachines T4130, 1.3 GHz, 128 MB, 40 GB hard drive, purchased
September 1, 2001. It came preloaded with Windows ME and a coupon for a free
upgrade to Windows XP, which was about to be released. I had no problem
loading the upgrade when it arrived a few weeks later.
|
| Recently I had to replace my hard drive. I reloaded Windows ME with no
problem but every time I try to load Windows XP I get the message that my 25
digit code is not valid. I used the code from the sticker I got when I
received the Windows XP upgrade.
|
| What can I do?
|
|
|
 
Greetings --

You need to examine the Product Key very carefully. It's
awfully easy to mistake a "B" for an "8," a "G" for a "6," an "S" for
a "5," or a "Q" for a "0" or "O." Fortunately, Microsoft had the good
sense to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637

If that doesn't help, contact Emachines for assistance.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH


Kenyo said:
I have an Emachines T4130, 1.3 GHz, 128 MB, 40 GB hard drive,
Click to expand...
purchased September 1, 2001. It came preloaded with Windows ME and a
coupon for a free upgrade to Windows XP, which was about to be
released. I had no problem loading the upgrade when it arrived a few
weeks later.
Recently I had to replace my hard drive. I reloaded Windows ME with
Click to expand...
no problem but every time I try to load Windows XP I get the message
that my 25 digit code is not valid. I used the code from the sticker I
got when I received the Windows XP upgrade.
 
Jose:

The OP stated the computer is an e-Machines -- it came from e-Machines with
ME and an e-Machines coupon for an upgrade to XP. The Operating System,
therefore is, OEM.

Microsoft will not provide support/assistance for OEM software -- advising
people with OEM software to seek assistance from Microsoft is a disservice
to them.

steve
 
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