Product key not recognized as valid

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

Just received FP2003 as part of the SBS evaluation kit. I
tried to install FP2003 on my laptop which does connect
to my network. When I enter the product key off the cd
cover, I get a message that I have not entered a valid
product key. What's up???
 
Replacement of CD or Product Keys

To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
----
| Just received FP2003 as part of the SBS evaluation kit. I
| tried to install FP2003 on my laptop which does connect
| to my network. When I enter the product key off the cd
| cover, I get a message that I have not entered a valid
| product key. What's up???
 
-----Original Message-----
Just received FP2003 as part of the SBS evaluation kit. I
tried to install FP2003 on my laptop which does connect
to my network. When I enter the product key off the cd
cover, I get a message that I have not entered a valid
product key. What's up???
.
Click to expand...
That is just Microsoft!
 
----- Steve wrote: ----

Just received FP2003 as part of the SBS evaluation kit. I
tried to install FP2003 on my laptop which does connect
to my network. When I enter the product key off the cd
cover, I get a message that I have not entered a valid
product key. What's up??

Update: Called Microsoft. Very nice Customer Service rep told me she cannot generate an additional key because I have to get it from the place I got the software. I said "that was you." --- "Oh" Then told I have to go to the site on microsoft web where I ordered the software and click the "contact us" button to report the problem. Supposed to have a reply in 24 hours via e-mail. That has passed of course. Glad I didn't actually pay for the software! So far, the "evaluation software" has failed!!! Oh, yea. It stripped ALL my Office Beta 2 programs out of my computer, too. So now I have nothing to work with.
 
Gotta love Microsoft...want a valid key for FP2003?
Steve said:
----- Steve wrote: -----

Just received FP2003 as part of the SBS evaluation kit. I
tried to install FP2003 on my laptop which does connect
to my network. When I enter the product key off the cd
cover, I get a message that I have not entered a valid
product key. What's up???

Update: Called Microsoft. Very nice Customer Service rep told me she
Click to expand...
cannot generate an additional key because I have to get it from the place I
got the software. I said "that was you." --- "Oh" Then told I have to go to
the site on microsoft web where I ordered the software and click the
"contact us" button to report the problem. Supposed to have a reply in 24
hours via e-mail. That has passed of course. Glad I didn't actually pay for
the software! So far, the "evaluation software" has failed!!! Oh, yea. It
stripped ALL my Office Beta 2 programs out of my computer, too. So now I
have nothing to work with.
 
I had same problem with my PF2003 Product Key (it came on a CD jacket printed with FrontPage 2003 but the key is identical to that for the Outlook2003)
Looks like someone goofed in creating the CD cover
It was a MAZE of websites when I tried to find anything that let's me send an email to Microsoft Support. I gave up trying and hope someone else with more wisdom and patience will come up with an answer
Used to know the "trick" CD-Keys for installing other MS software - probably not applicable any longer
Need better quality control in this process
 
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