Product key does not work

  • Thread starter Thread starter Bill Young
  • Start date Start date
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Bill Young

I am trying to install XP Pro upgrade over in a Sony
installed Home Edition, but the Product Key will not work.

Any suggections?
 
I am trying to install XP Pro upgrade over in a Sony
installed Home Edition, but the Product Key will not work.

Any suggections?
Click to expand...

The Sony installed Home edition is an OEM version, you're trying to
install a retail version as an upgrade. You will have to do a clean
install with your Pro upgrade. Make sure that you are able to provide
proof of the upgrade during the installation. The Sony restore CD
does not qualify as proof. Use a Win98, WinME, or Win2000 CD as
proof.
 
CS said:
The Sony installed Home edition is an OEM version, you're trying to
install a retail version as an upgrade. You will have to do a clean
install with your Pro upgrade. Make sure that you are able to provide
proof of the upgrade during the installation. The Sony restore CD
does not qualify as proof. Use a Win98, WinME, or Win2000 CD as
proof.
Click to expand...

The retail XP Pro upgrade will upgrade a OEM Home version. OEM versions will
not upgrade, retail versions will. The OP is possibly mixing up some letters
and numerals.
--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
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CS said:
The Sony installed Home edition is an OEM version, you're trying to
install a retail version as an upgrade. You will have to do a clean
install with your Pro upgrade. Make sure that you are able to provide
proof of the upgrade during the installation. The Sony restore CD
does not qualify as proof. Use a Win98, WinME, or Win2000 CD as
proof.
Click to expand...

You should be able to do an upgrade to Pro over an OEM Home, provided
you use a proper Full or Upgrade Pro CD, run it from the Home System,.
and use the Product Key that came with the Pro CD, not (as I suspect
happened) the one provided with the machine for the Home system
 
The Sony installed Home edition is an OEM version, you're trying to
install a retail version as an upgrade. You will have to do a clean
install with your Pro upgrade. Make sure that you are able to provide
proof of the upgrade during the installation. The Sony restore CD
does not qualify as proof. Use a Win98, WinME, or Win2000 CD as
proof.
Click to expand...

That is not correct. A retail upgrade version of XP Pro will upgrade
an OEM version of XP Home with no problems.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
Bill Young said:
I am trying to install XP Pro upgrade over in a Sony
installed Home Edition, but the Product Key will not work.

Any suggections?
Click to expand...

You are probably reading the product key from the Pro Upgrade package
incorrectly. Common mistakes include mixing up B and 8 or G and 6.

Note that you must use the product key that came with the Pro Upgrade.
The original product key for your XP Home will only work for that
version (XP Home OEM) and will not work with XP Pro (or with retail
versions of XP Home).

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
Ron said:
You are probably reading the product key from the Pro Upgrade package
incorrectly. Common mistakes include mixing up B and 8 or G and 6.
Click to expand...

Boy, that's for sure. I just did the same thing today with a B and an 8.
Of course, it would help to read it if the code wasn't printed in 6
point font over the top of the holographic-silver "genuine" words
plastered all over the off-white-slightly-sickening-pink background on
sticker.

Steve
 
Bill said:
I am trying to install XP Pro upgrade over in a Sony
installed Home Edition, but the Product Key will not work.

Any suggections?
Click to expand...


You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your <CapsLock> is _off_ while entering the
Product Key -- this isn't supposed to make a difference, but I've seen
it do so.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
 
CS said:
You will have to do a clean
install with your Pro upgrade.
Click to expand...

Why?

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
 
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