Product Key and Reinstall

  • Thread starter Thread starter Guest
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G

Guest

Hi

I hope that someone can help me. I have a Sony laptop which crashed, and I need to reinstall Windows XP Professional on it. As it goes through the steps to install, it asks for the Product Key. I typed in the one which came with the software, and the computer tells me it is invalid. Does the Product Key only work one time? or what can I do to fix this problem

I tried to get help from the MS page, but the online help asks for a Product ID. You can only get that if you can access the computer. HELP HELP HELP!! THanks

FLO
 
Some of the number and letters may be mistaken for similar . Reenter very
carefully. Jym



Flo said:
Hi,

I hope that someone can help me. I have a Sony laptop which crashed, and
Click to expand...
I need to reinstall Windows XP Professional on it. As it goes through the
steps to install, it asks for the Product Key. I typed in the one which
came with the software, and the computer tells me it is invalid. Does the
Product Key only work one time? or what can I do to fix this problem?
I tried to get help from the MS page, but the online help asks for a
Click to expand...
Product ID. You can only get that if you can access the computer. HELP
HELP HELP!! THanks!
 
Greetings --

You need to examine the Product Key very carefully. It's
awfully easy to mistake a "B" for an "8," a "G" for a "6," an "S" for
a "5," or a "Q" for a "0" or "O." Fortunately, Microsoft had the good
sense to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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