problems

[theresa]

My computer will not respond to shut down command.
I also think my son may have added spy wear that is
keeping us from having pages displayed.

 

[Kaylene aka Taurarian]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307274
Windows XP Stops Responding (Hangs) During Windows Shutdown
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

and
Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
http://support.microsoft.com/?kbid=320159
Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page
Setting