problems with xp on dell

[Guest]

I have a dell dimenson 2400 2.0ghz,256DRAM,IP4 and im having a lot of problems, one is if i get on the internet if frezzes and locks on me and this is the 10th time this has happend. i m on my dad's laptop to give you the information because i cant find where to give you the information because the dell is confusing to find the help/support group where i can write you this letter.I dont want some one to tell me its dell problem our dell to tell me its a microsoft problem. All i want is somebody to tell me whats wrong.

 

[wayne]

sounds like a virus or spyware!

Run antivirus software and make sure it is up to date and working properly.
Try starting in safe mode.

Also download adaware from lavasoft to check for spyware

Wayne

I have a dell dimenson 2400 2.0ghz,256DRAM,IP4 and im having a lot of

problems, one is if i get on the internet if frezzes and locks on me and
this is the 10th time this has happend. i m on my dad's laptop to give you
the information because i cant find where to give you the information
because the dell is confusing to find the help/support group where i can
write you this letter.I dont want some one to tell me its dell problem our
dell to tell me its a microsoft problem. All i want is somebody to tell me
whats wrong.

 

[Guest]

I have all the protection from McAfee ,expect the spyware .i ve done all i can but i still get a blue screen do you have any suggestions. I NEED HELP WITH THIS ON GOING PROBLEM .

----- wayne wrote: ----

sounds like a virus or spyware

Run antivirus software and make sure it is up to date and working properly
Try starting in safe mode

Also download adaware from lavasoft to check for spywar

Wayn

I have a dell dimenson 2400 2.0ghz,256DRAM,IP4 and im having a lot o

problems, one is if i get on the internet if frezzes and locks on me an
this is the 10th time this has happend. i m on my dad's laptop to give yo
the information because i cant find where to give you the informatio
because the dell is confusing to find the help/support group where i ca
write you this letter.I dont want some one to tell me its dell problem ou
dell to tell me its a microsoft problem. All i want is somebody to tell m
whats wrong

 

[JRL]

1. Your antivirus software can potentially get corrupted by viruses. Start
by uninstalling it and reinstalling. Then run an update. If all else fails,
try to go to the Symantec website, and run their online virus checker.

2. If you have WinDoctor or something similar, run it.

3. Spyware removal, of course.

4. There are a variety of other potential causes:
- hardware issue (ie fried memory chip)
- damaged windows registry
- problem with your web host
- etc etc

JRL
www.mitconsulting.ca

I have all the protection from McAfee ,expect the spyware .i ve done all i

can but i still get a blue screen do you have any suggestions. I NEED HELP
WITH THIS ON GOING PROBLEM .