Problems with local files when working offline.

  • Thread starter Thread starter Dag N
  • Start date Start date
D

Dag N

Hi, We are running WindowsXP and Office XP. One of my users have the
following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file been
checked for problems.
This takes about 6-7 minutes to check itself each time I open outlook, once
this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file been
checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the office and
only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
 
Hi - when the user experiences this, what is it they did before? Have they
closed Outlook & shut down the computer before taking it home?
 
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in Hibernation mode?

DagN
"Lanwench [MVP - Exchange]"
 
Dag said:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?
Click to expand...

Yes, I think so. Have them shut down first and test.
DagN
"Lanwench [MVP - Exchange]"
Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking it
home?
Click to expand...
Click to expand...
 
I have just get confermed that the user is closing down the computer and
even then the problems appears.

Dag N
"Lanwench [MVP - Exchange]"
Dag said:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?
Click to expand...

Yes, I think so. Have them shut down first and test.
DagN
"Lanwench [MVP - Exchange]"
Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking it
home?



Dag N wrote:
Hi, We are running WindowsXP and Office XP. One of my users have the
following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file
been checked for problems.
This takes about 6-7 minutes to check itself each time I open
outlook, once this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file
been checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the
office and only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
Click to expand...
Click to expand...
Click to expand...
 
Test this yourself on his computer - sync his OST file and close Outlook.
Shut down the PC. Unplug it from the network. Start up the PC and log in as
him. Open Outlook. What happens?

What's the PST file for - archiving?

Dag said:
I have just get confermed that the user is closing down the computer
and even then the problems appears.

Dag N
"Lanwench [MVP - Exchange]"
Dag said:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?
Click to expand...

Yes, I think so. Have them shut down first and test.
DagN
"Lanwench [MVP - Exchange]"
message Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking it
home?



Dag N wrote:
Hi, We are running WindowsXP and Office XP. One of my users have
the following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file
been checked for problems.
This takes about 6-7 minutes to check itself each time I open
outlook, once this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file
been checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the
office and only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
Click to expand...
Click to expand...
Click to expand...
 
The local pst file is for archiving, he receive so much E-mail that it will
extend the limit of his OST file.

Dag
"Lanwench [MVP - Exchange]"
Test this yourself on his computer - sync his OST file and close Outlook.
Shut down the PC. Unplug it from the network. Start up the PC and log in as
him. Open Outlook. What happens?

What's the PST file for - archiving?

Dag said:
I have just get confermed that the user is closing down the computer
and even then the problems appears.

Dag N
"Lanwench [MVP - Exchange]"
Dag N wrote:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?

Yes, I think so. Have them shut down first and test.

DagN
"Lanwench [MVP - Exchange]"
message Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking it
home?



Dag N wrote:
Hi, We are running WindowsXP and Office XP. One of my users have
the following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file
been checked for problems.
This takes about 6-7 minutes to check itself each time I open
outlook, once this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file
been checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the
office and only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
Click to expand...
Click to expand...
Click to expand...
 
Hi.
Done some times and the problem appears intermittent. and does not do it all
the time.
Dag
"Lanwench [MVP - Exchange]"
Test this yourself on his computer - sync his OST file and close Outlook.
Shut down the PC. Unplug it from the network. Start up the PC and log in as
him. Open Outlook. What happens?

What's the PST file for - archiving?

Dag said:
I have just get confermed that the user is closing down the computer
and even then the problems appears.

Dag N
"Lanwench [MVP - Exchange]"
Dag N wrote:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?

Yes, I think so. Have them shut down first and test.

DagN
"Lanwench [MVP - Exchange]"
message Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking it
home?



Dag N wrote:
Hi, We are running WindowsXP and Office XP. One of my users have
the following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file
been checked for problems.
This takes about 6-7 minutes to check itself each time I open
outlook, once this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file
been checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the
office and only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
Click to expand...
Click to expand...
Click to expand...
 
OK -

How big is his OST file?
How big is his PST file?

You can control the size of his OST file by selecting what to sync - don't
sync everything. Use filtering, or don't select all folders.

I sure hope you're using mailbox quotas. If his OST file is getting close to
the 2GB limit, his mailbox is very large - even if he really needs a large
mailbox, don't have *any* mailboxes that don't have quotas. Set reasonable
quotas on the store level itself and make exceptions for the few who really
need larger ones.


Dag said:
The local pst file is for archiving, he receive so much E-mail that
it will extend the limit of his OST file.

Dag
"Lanwench [MVP - Exchange]"
Test this yourself on his computer - sync his OST file and close
Outlook. Shut down the PC. Unplug it from the network. Start up the
PC and log in as him. Open Outlook. What happens?

What's the PST file for - archiving?

Dag said:
I have just get confermed that the user is closing down the computer
and even then the problems appears.

Dag N
"Lanwench [MVP - Exchange]"
message Dag N wrote:
According to the user, the computer has been closed down.
Could it have these effect if you only put the computer in
Hibernation mode?

Yes, I think so. Have them shut down first and test.

DagN
"Lanwench [MVP - Exchange]"
in message Hi - when the user experiences this, what is it they did before?
Have they closed Outlook & shut down the computer before taking
it home?



Dag N wrote:
Hi, We are running WindowsXP and Office XP. One of my users have
the following experience:

"Each time I open outlook I? get the following

1/ Data file mailbox user (ost file) did not close properly file
been checked for problems.
This takes about 6-7 minutes to check itself each time I open
outlook, once this has completed I get the next error box

2/ Data file Archive(Local psf file) did not close properly file
been checked for problems
This one takes about 10-11 minutes to complete

This does not occur when I work on line either at home or in the
office and only does it when trying to work off-line.

Does any have a clue how to solve this?"

How can this be solved?


DagN
Click to expand...
Click to expand...
Click to expand...
 
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