Problems with installing CD-ROM

  • Thread starter Thread starter Petar
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Petar

Hi all,

i have a problem installing a CD-ROM (DVD, but doesn't matter). It all
started when I changed my mobo, but both old and new mobos are the same
nforce3 chipset, and everything else works just fine.

So, the problem is: when I boot up the windows xp sp2 (all patches
installed) I get a popup saying "Found new CD-ROM". And the computer acts
slowly as hell, because services.exe occupies 99% of CPU.

If I unplug the IDE cable from the drive, everything works fine.

I've googled the problem, and found this:

1) Phsyically disconnect the new dvd drive.
2) Boot in to windows
3) Open a command prompt window (Start --> Run --> CMD)
4) type in the following 3 commands:
set devmgr_show_nonpresent_devices=1
cd windows\System32
start devmgmt.msc
5) When Device Manager opens click on the View menu item, then enable Show
Hidden Devices
6) Under the cd/dvd drives category delete all entries
7) Shutdown the system
Now reconnect your new drive and try rebooting normally.

But it didn't help, system still acts the same...

Can anyone help me?

Kind regards,
Petar
 
Petar, try going to Start>Run type: regedit click Ok. Navigate to
HKey_Local_Machine\System\Current Control Set\Enum\IDE\cdrom entries. Delete
the cdrom folder entries. In Device Manager do step 6 again. Then restart.
 
First off I hope you remove both the data and power cable from the drive.
Leaving either still attached without the other can cause damage.

Have you tried a different data cable?
Have you tested the drive in another machine?
Have you booted to Safe Mode and removed any/all devices listed under DVD/CD ROM
Drives, removed the contents of c:\documents and settings\your user name\local
settings\temp, removed the contents of c:\windows\prefetch and c:\windows\temp,
reboot and reinstall?

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Hi all,

i have a problem installing a CD-ROM (DVD, but doesn't matter). It all
started when I changed my mobo, but both old and new mobos are the same
nforce3 chipset, and everything else works just fine.

So, the problem is: when I boot up the windows xp sp2 (all patches
installed) I get a popup saying "Found new CD-ROM". And the computer acts
slowly as hell, because services.exe occupies 99% of CPU.

If I unplug the IDE cable from the drive, everything works fine.

I've googled the problem, and found this:

1) Phsyically disconnect the new dvd drive.
2) Boot in to windows
3) Open a command prompt window (Start --> Run --> CMD)
4) type in the following 3 commands:
set devmgr_show_nonpresent_devices=1
cd windows\System32
start devmgmt.msc
5) When Device Manager opens click on the View menu item, then enable Show
Hidden Devices
6) Under the cd/dvd drives category delete all entries
7) Shutdown the system
Now reconnect your new drive and try rebooting normally.

But it didn't help, system still acts the same...

Can anyone help me?

Kind regards,
Petar
Click to expand...

It is possibly not the CD ROM that is causing the problem, I have
never yet had any trouble installing CD ROMs in XP Machines and I have
done hundreds of them.

Check cables and have a good look at the pins at the MOBO & CD end of
the cable, ensure you have not got any bent or broken ones. Swap the
IDE cable with your HDD Cable, if Windows behaves strangely on bootup
its the cable innit?

Check jumper settings on the CD ROM - should be set to MASter
assuming its the only drive in the machine.

See if you can put the CD ROM in another machine to test if it
installs OK, that will prove if the CD ROM is OK or not.

It is IMHO unlikely to be a Software Problem.

Jonah
 
Petar, try going to Start>Run type: regedit click Ok. Navigate to
HKey_Local_Machine\System\Current Control Set\Enum\IDE\cdrom entries. Delete
the cdrom folder entries. In Device Manager do step 6 again. Then restart.
Click to expand...

I don't have anything besides HDD in Enum\IDE :(
 
Have you tried a different data cable?
Yes.

Have you tested the drive in another machine?
Yes.

Have you booted to Safe Mode and removed any/all devices listed under DVD/CD ROM
Click to expand...

Nothing there.
Drives, removed the contents of c:\documents and settings\your user name\local
settings\temp, removed the contents of c:\windows\prefetch and c:\windows\temp,
reboot and reinstall?
Click to expand...

Now I did, but same thing...
 
It is possibly not the CD ROM that is causing the problem, I have
never yet had any trouble installing CD ROMs in XP Machines and I have
done hundreds of them.

Check cables and have a good look at the pins at the MOBO & CD end of
the cable, ensure you have not got any bent or broken ones. Swap the
IDE cable with your HDD Cable, if Windows behaves strangely on bootup
its the cable innit?

Check jumper settings on the CD ROM - should be set to MASter
assuming its the only drive in the machine.

See if you can put the CD ROM in another machine to test if it
installs OK, that will prove if the CD ROM is OK or not.

It is IMHO unlikely to be a Software Problem.
Click to expand...

Cables and master/slave settings are OK because I can see both DVD-RW
(secondary master) and DVD-ROM (secondary slave) and I can even boot from
both of them. I tryed putting DVD-RW on sec. slave and primary slave and it
works anywhere. But, there is the same problem with DVD-ROM wherever it is:
it DOES work, but windows won't install it.

So, it definitely isn't a hardware problem, but a software one.
 
Cables and master/slave settings are OK because I can see both DVD-RW
(secondary master) and DVD-ROM (secondary slave) and I can even boot from
both of them. I tryed putting DVD-RW on sec. slave and primary slave and it
works anywhere. But, there is the same problem with DVD-ROM wherever it is:
it DOES work, but windows won't install it.

So, it definitely isn't a hardware problem, but a software one.
Click to expand...

OK then Petar you are probably right, the only thing left to do is try
a repair install of windows. If that don't fix it try smacking it with
a big hammer. There are lots of guides out there this is one example.

http://www.michaelstevenstech.com/XPrepairinstall.htm

Don't forget a backup of your data first, a drive image of your XP
partition would be better if you have Ghost or Acronis.

Jonah
 
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