Problems with HP Deskjet drivers

[Daniel Engelman]

Hello,

I have download windows 64 bit evaluation from the
Microsoft
website, installed, and worked for quite a while.

However, I cannot install my HP3550 driver on it.

I have contacted HP USA, and we tried a step by step
support, with
no luck, they said I should contact microsoft instead.

Well, I have contacted microsoft israel's phone support,
obviously,
as expected, they don't support 64 bit, so he referred me
to
msforum.

I have tried to add the printer using the add printer
wizard, by
specifying a location to the .inf, it gets all the way
allmost, at about
99% it stops and an error occurs: "Printer driver not
installed. could
not finish the process".

Does anyone has an idea on how to override it ?

Daniel Engelman

 

[Carey Frisch [MVP]]

Please repost your question in one of the appropriate newsgroups:

Newsgroup Support for Windows for 64-Bit Extended Systems
http://www.microsoft.com/windowsserver2003/64bit/extended/trial/support.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------

:

| Hello,
|
| I have download windows 64 bit evaluation from the
| Microsoft
| website, installed, and worked for quite a while.
|
| However, I cannot install my HP3550 driver on it.
|
| I have contacted HP USA, and we tried a step by step
| support, with
| no luck, they said I should contact microsoft instead.
|
| Well, I have contacted microsoft israel's phone support,
| obviously,
| as expected, they don't support 64 bit, so he referred me
| to
| msforum.
|
| I have tried to add the printer using the add printer
| wizard, by
| specifying a location to the .inf, it gets all the way
| allmost, at about
| 99% it stops and an error occurs: "Printer driver not
| installed. could
| not finish the process".
|
| Does anyone has an idea on how to override it ?
|
| Daniel Engelman