message | Whenever I try to do a file search a window opens
| indicating that "windows is installing..." and hangs
| without indicating what is what is being installed. If I
| click the cancel button at the botton of this window the
| search program shutsdow. I'm not able to do searches.
|
| Please help.
You could try to determine the cause of the error message by
opening Event Viewer (eventvwr.msc), looking in the Application
Log for Source: MsiInstaller - Warning Messages (Event numbers
1001 and 1004), double-clicking the Event and reading the
Description.
And if you need more details, you can set Windows Installer
Logging to verbose. For more information see the following
Microsoft Knowledge Base article:
KB314852 - How to Enable Windows Installer Logging in
Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;314852
Then once you find out what application is calling the Installer
I suggest that you search the Microsoft Knowledge Base using
specific keywords from the Event Viewer text.
Search the Knowledge Base
http://support.microsoft.com/default.aspx?scid=fh;EN-US;KBHOWTO
For example, if the following is the text from Event Viewer:
Error 1911. Could not register type library for c:\program
files\msoffice\office\xl5en32.olb
Then a query of the Knowledge Base as follows would lead you to
KB299608 which contains resolutions.
Select a Microsoft Product: All Microsoft Products
Search for... 1911 xl5en32.olb
Using All of the words entered
Results Limit 25 articles
Search Type Full Text
Date Range Anytime
And if you still need help I suggest that you post to a newsgroup
devoted to that product causing the problem. And please include
the exact error messages and any relevant information found in
Event Viewer (eventvwr.msc). Note: To copy the details of an
event click the Copy button, then paste it in your newsgroup
post.
BTW, if your computer had Microsoft Office installed, and then
you upgraded the Operating System to Microsoft Windows XP,
Windows Installer might be trying to repair missing registry
information for the Microsoft Outlook Integrated File
Management Advanced Find component. If the Event Viewer
indicates that Office is the source of the problem try inserting
the CD that you used to install Office, letting Windows Installer
do its job, then see if the problem is resolved.
