Problems w/ Outlook 2k3 and Offline storage of messages

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

A little background:

We are utilizing Outlook2k3 (fully patched) on Windows XP Pro (also
patched) in an Exchange 2000 environment. All systems are NTFS, file
size of the .OST files are less than 1 GB.

Various users are beginning to have problems with viewing their
messages when not connected to the network (ie- laptop users
traveling).

It is not directly consistent, as to the extent/date that messages go
back, amongst all these users when the systems are offline. When
attached to the network (online) all messages are viewable.

I have renamed the .ost files and allowed new ones to be recreated (in
case of corruption) but the same results occur in that messages only
are viewable to a certain date in the past (and not always getting the
same level d/l, sometimes it won't even load the same amount of
messages as before)

Naturally, I have checked all the filtering levels, but nothing stands
out.

Any ideas?
 
Chris said:
I have renamed the .ost files and allowed new ones to be recreated (in
case of corruption) but the same results occur in that messages only
are viewable to a certain date in the past (and not always getting the
same level d/l, sometimes it won't even load the same amount of
messages as before)
Click to expand...

Are you populating the OSTs in Unicode mode? Right-click the mailbox root,
choose Properties, click Advanced, then the Advanced tab. At the bottom
will be "Mailbox Mode". What does it say?
 
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