Problems using Windows Genuine Advantage

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Guest

I cannot get my internet explorer to accept activex controls so that I can
purchase the genuine windows program. Any ideas?
 
Treepuddle said:
I cannot get my internet explorer to accept activex controls so that I can
purchase the genuine windows program. Any ideas?
Click to expand...

Purchase? Now WGA is for sale? Since when?

Alias
 
When you visit a web page that is trying to install an ActiveX control, hold
down the CTRL key. This should force Internet Explorer to accept the control.

I don't suggest you do this all the time though. Only from trusted sites.
 
I tried that, no luck. The problem is that Microsoft informed that I have
counterfiet software but I can't get the validation tool to work because of
the ActiveX control. Does Microsoft have online chat support?
 
If it's saying you have counterfiet software, you'll need to give MS a call
at their product activation phone number. I don't have the number, but you
can search the web for it.
 
Treepuddle said:
I cannot get my internet explorer to accept activex controls so that I can
purchase the genuine windows program. Any ideas?
Click to expand...


Windows Genuine Advantage - Diagnostic Site
http://www.microsoft.com/genuine/diag/

From MVP Carey Frisch:

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic
Data in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.
 
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