Problems during Outlook 2003 start

  • Thread starter Thread starter The DragonLord
  • Start date Start date
T

The DragonLord

Greetings to Everybody
I've a problem during the start of Outlook 2003:
Last week I've installed and removed the program Motorola Mobile Phone
Tools. Now everytime that I start outlook appears an error message about
the impossibility to found a DLL called Out97.dll placed in the folde
c:\programmi\mobile phone tools.
In the error message is written to try to use the option "Rileva Problemi e
ripristina" in the menu ?(English translation is about Find Problems and
reset" but I don't think that in the English version of Outlook the menu is
called like this) but if I choose the first option nothing change and if I
choose the second option I find the solution to the problem but I loose ALL
my personal settings.
I've tried to search in HD and in my registry if there's an .INI file or a
record containing the name of the DLL but I haven't found anything.
Can someone help me to solve this problem?

Thanks
Andrea

p.s.
excuse me for my bad English
 
In Outlook- Tools->Options->Other->Advanced->COM Add-ins or Add-in Manager.
Look for the reference to your now removed program and remove it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, The DragonLord asked:

| Greetings to Everybody
| I've a problem during the start of Outlook 2003:
| Last week I've installed and removed the program Motorola Mobile Phone
| Tools. Now everytime that I start outlook appears an error message
| about the impossibility to found a DLL called Out97.dll placed in the
| folde c:\programmi\mobile phone tools.
| In the error message is written to try to use the option "Rileva
| Problemi e ripristina" in the menu ?(English translation is about
| Find Problems and reset" but I don't think that in the English
| version of Outlook the menu is called like this) but if I choose the
| first option nothing change and if I choose the second option I find
| the solution to the problem but I loose ALL my personal settings.
| I've tried to search in HD and in my registry if there's an .INI file
| or a record containing the name of the DLL but I haven't found
| anything.
| Can someone help me to solve this problem?
|
| Thanks
| Andrea
|
| p.s.
| excuse me for my bad English
 
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