Problem with Read receipt

  • Thread starter Thread starter Michel Paquin
  • Start date Start date
M

Michel Paquin

I have a customer that as soon as she open her Outlook
2003 it starts sending read receipt notification to
another individual. It is being sent every 1 minute and
we cannot figure out what causing all this.

When outlook is cloe, the read receipt is no longer sent.

I have checked for rules and possible virus but no luck.

Anybody have an idea where to look or what could cause
such a behavior ?

Thanks.
 
Try going to Tools/Options then select e-mail options,
select tracking options and at the bottom select ask me
before sending a response. That might solve your problem.

Jose
 
Sounds like a phantom read receipt. You might have to go
up to slipstick.com and download a mapi client and see if
you can find a message stuck in the Outbox that you
normally won't see in Outlook.

Hopes this helps.
 
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