Problem with Outlook 2003 Rules

  • Thread starter Thread starter ERIQ COOK
  • Start date Start date
E

ERIQ COOK

I am having an annoying problem with my rules that are set up in Outlook 2003. I set up rules for several e-mail accounts to MOVE the email items to a specific folder, but for some odd reason Outlook always moves a COPY of the email item to the new folder and leaves the original item in the main Inbox.

And yes, I have double-checked numerous times that the 'Move copy of item' option is NOT selected. It appears to be a bug but it is really annoying as I get email frequently from the several email accounts, and I have to keep deleting the first email from my inbox all of the time.

Is there something I can do to fix this?

I appreciate any help. Thanks.
 
Can you export a copy of your rules and send them to me and I will see if I
can recreate the problem or figure out if there might be something wrong in
the setup?

Robert Findlay
Partner Technical Lead -- BizApps
Microsoft Technical Support for Platforms and Business Applications
 
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