Problem with DI-624 router

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Guest

I have bought about a D-Link DWL-925 package that contains a DI-624 wireless
router and DWL-G650 cardbus adapter.
I followed all the installation guidlines and everyhing was fine for
probably only an hour or so when I saw that my internet connection started to
go on and off evey five minutes. And this on the hard wired PC and not the
Laptop!
It seems strange that cable coming out from the modem, going into router
and then into the PC, can not afford a contineous connection.
The disconnect is only for 1-2 seconds and it reconnects automatically.
But it causues my MSN Messenger and Yahoo messenger to restast every five
minutes as they also disconnect and reconncet.
I have called D-Link Tech support so many times and each guy asks me to
change this and that but nothing changes, all the same issue.
I have Widows XP Home Edition SP2, Intel Pentium 4 , 2.00GHz with 512MB RAM.
None of these guys seem to know how to resolve this issue, why my connection
stops and starts so often.

I have done "Ping","IPconfig", "Tracert",.... and non shows any issue but
the reality is that my connection goes on and off.
I have also used reset botton on the router, still nothing
changes.............
Could anybody kindly give me some advice?

Best Regards,

Firouz
 
Oddly the only thing I can come up with is ayou may have
early signs of wiring issues from your cable ISP. Signals
dropping in and out like that usually indicate bad cable
connections outside the home, rain and windy conditions
which have damaged the lines.

Had you gone back to a direct connect to the cable modem
without the router? Try that and if the signal continues
to frop out bad wiring is what you are most likely
looking at. Odd that things like happen when we do
something new like add a router.

Lastly your router could be defective, that's always
possible, not everything new is perfect.
 
On the hardwired computer, check in Device Manager under properties for the
network card powermanagement tab and see if the box for "allow computer to
turn this device off to save power" is checked. If so, uncheck it.
 
Hi Richie,
When I go back to direct connect to Cable, it works with no problems.
Probably I have to change the unit or go to another router provider.
Thanks so much,
Firouz
 
Glen said:
On the hardwired computer, check in Device Manager under properties for the
network card powermanagement tab and see if the box for "allow computer to
turn this device off to save power" is checked. If so, uncheck it.
Click to expand...

Thought I would jump in as I have roughly the same problem.. I checked in device
manager like you suggested to the OP, but I can't FIND a power management tab
for the card anywhere. I have such things for my monitor and such but nothing
at all like that for a network cards.. there isn't even such a tab to be found
anywhere.
 
Unfortunately, I could not find it either,
Glen could you please help Morituri and me with this issue...Where is
"network card powermanagement tab "?
Thanks so much again,
Firouz
 
Unfortunately, I could not find it either,
Glen could you please help Morituri and me with this issue...Where is
"network card powermanagement tab "?
Thanks so much again,
Firouz
 
Firouz said:
Unfortunately, I could not find it either,
Glen could you please help Morituri and me with this issue...Where is
"network card powermanagement tab "?
Thanks so much again,
Firouz
Click to expand...

Go to Control Panel and double-click on the System applet. Choose the
Hardware tab. Click on the Device Manager button. Expand the Network
Adapters tab and find your network card (nic). Double click on its
entry. Now click on the Power Management tab. Uncheck "Allow the
computer to turn off this device to save power".

Malke
 
Malke said:
Firouz wrote:




Go to Control Panel and double-click on the System applet. Choose the
Hardware tab. Click on the Device Manager button. Expand the Network
Adapters tab and find your network card (nic). Double click on its
entry. Now click on the Power Management tab. Uncheck "Allow the
computer to turn off this device to save power".

Malke
Click to expand...

Just a thought...perhaps the router is getting too hot and it is
rebooting-causing both your wire and wireless connection (obvoiusly) to
become intermittent? I have the same unit and after relocating it to a
better ventilated place, I had no more rebooting problems. What f/w are
you using?
 
Just a thought...perhaps the router is getting too hot and it is
rebooting-causing both your wire and wireless connection (obvoiusly) to
become intermittent? I have the same unit and after relocating it to a
better ventilated place, I had no more rebooting problems. What f/w are
you using?
Click to expand...

FWIW
I had real problems with a Linksys WAG54G - intermitant loss of
connectivity on the wire and and wireless connections, all caused by
heat.
If I placed the router on a large iceblock the clients could regain a
connection after several minutes as the thing had cooled down.
Not a high tech sollution I know !, but it worked until I returned it
to the supplier for a different brand.

rgds
Li'l Roberto
 
Hi Firouz,

I have recently set up three different DI-624s, all with the exact same
configuation (restoring a config file), latest firmware, and all with a
hard-wire connection to the exact same model Dell computer (with Intel
NIC). The three PCs/wi-fi routers are in three different locations of
the country using cable modems - one serviced by Time Warner Cable and
the other two by Comcast.

The computer/router combination connected to the Time Warner Cable has
no problems. The other two [Comcast locations] have intermittent
"disconnection" problems like you describe (roughly every five minutes)
- the hard-wired Ethernet connection will drop and then return -
displaying the "Local Area Connection - connected" message in Windows
XP. The users are connecting to a remote Windows Terminal Server on
the Internet, and when the disconnect happens, they have to wait ~ 30
seconds for the connection to re-establish and they become annoyed.
I'm thinking the router may be rebooting when this happens.

I've pulled my hair out trying to figure it out -- different cables,
ports, settings on the DI-624, forced link speed/duplex on the NIC,
etc. and can not make the disconnection problem go away on two of the
three. My users think that it has something to do with Comcast vs.
Time Warner, but I see that as a big stretch.

Perhaps some of the DI-624s are simply crappy (due to overheating or
whatever), and I am spinning my wheels trying to chase a problem that
cannot be caught.

I'm just wondering if you ever made any headway on this problem, or
bagged the DI-624 for an alternate wi-fi router. I'm ready to do the
latter.

Thanks,
Jim
 
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