problem with attachments

  • Thread starter Thread starter Marcelo Grafulha
  • Start date Start date
M

Marcelo Grafulha

Hi all,

I have the folowing problem:

I send some PDF files via e-mail. Who receive them, try to open, an error
message apears saying that the documents are damaged. Just one document open
successfully. If I send the same files zipped, all opens successfully. I
made some tests and discovered that it was enough to attach the file to
damage them without send it. It happends in Windows XP SP2 with Outlook
Express 6 SP1. When I use a computer with Windows 98 or Windows XP SP1 with
Outlook Express 6 SP1, this error doesn't happend. Is there anyone have any
idea to solve this problem?

Thanks

Marcelo Grafulha
 
In Tools, Accounts, Mail, Properties, Advanced, Uncheck the Break Apart option.

If that's not your problem, then look at the message in the Sent Items folder. Can you
open the attachment there OK?

If you still have a problem, you may e-mail me a small attachment, and I'll take a look at
it.
 
Back
Top