Problem to connect to website

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am having this kind of problem since quite a time ago. I can logon to my
ISP server but I cannot surf the internet. I dont know why? I tried to use
the system restore to to restore back the settings and configuration to the
earlier state but still no change, I still cannot surf the web. This is very
disappointing me. Not only that I also cannot retrieve all my e-mails using
Outlook Express.

Please help me to solve this problem so I can surf the internet and download
all my e-mails from the server.

Thank you.
 
Radzi said:
I am having this kind of problem since quite a time ago. I can logon
to my ISP server but I cannot surf the internet. I dont know why? I
tried to use the system restore to to restore back the settings and
configuration to the earlier state but still no change, I still cannot
surf the web. This is very disappointing me. Not only that I also
cannot retrieve all my e-mails using Outlook Express.

Please help me to solve this problem so I can surf the internet and
download all my e-mails from the server.

Thank you.
Click to expand...

What is the malware status of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, what hardware do you use to connect to the
Internet? If a modem, can you test it with Hyperterminal? Call a
different phone to see if the modem works, like a cell phone. If you
have broadband, is the light on the network adapter on?

More information about your computer, how you connect to the Internet,
and the malware state of the computer will enable you to get more
specific answers.

Malke
 
I am having this kind of problem since quite a time ago. I can logon to my
ISP server but I cannot surf the internet. I dont know why? I tried to use
the system restore to to restore back the settings and configuration to the
earlier state but still no change, I still cannot surf the web. This is very
disappointing me. Not only that I also cannot retrieve all my e-mails using
Outlook Express.

Please help me to solve this problem so I can surf the internet and download
all my e-mails from the server.

Thank you.
Click to expand...

Have you contacted your ISP for help? They know best how to use their
service.

Without any details of your setup, it's hard for us to say what's
wrong.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
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