Problem loging into providers email Server

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My wifes home build PC has crashed never to recover and the last rites have been said:cry:
As a tempory measure I have an old RM PC with Lubuntu 12.04 OS, 80 gig hard drive, Pentium(R) CPU 2.4GHz processor and total memory of734072 kB. My problem is that although it is connected to the internet I am unabled to download email massages because when I put her password Imput Password I get error message (ERROR Can't write file).:( This is the first time I have used Lubuntu could someone please tutor me through this (prefrubly in words of one sylible) as my life wont be worth living if she who must be obayed is unabled to access her email:cry:
 
How do you mean "download e-mail" are you using something like Thunderbird or some other e-mail program ? :cool:
 

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