Problem Installing latest Outlook 2003 Junk Filer Update

[Gordon]

This update refuses to install. I get the message that "An unavailable
network source is needed" (or words to that effect). The Network source is
this:
D:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\

There is NO D:\MSOCache\ folder (and yes I have enabled hidden and system
files) and in any case that's not where Office 2003 was installed from.
I navigate to PRO11.msi file on my Office 2003 CD, select it (that's the
file the update is asking for) and nothing happens! I just get a box saying
"Update Failed".
How useful is THAT, MS? No detail as to WHY the update failed. Presumably
that would be too useful, wouldn't it?

Anyway, can anyone suggest how I might be able to install this update?

Thanks

 

[Milly Staples [MVP - Outlook]]

Is your Office Source Engine enabled under your system services? Did you
move the msocache file using the LIS Tool? Did you check the installation
log for why it failed?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gordon asked:

| This update refuses to install. I get the message that "An unavailable
| network source is needed" (or words to that effect). The Network
| source is this:
| D:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\
|
| There is NO D:\MSOCache\ folder (and yes I have enabled hidden and
| system files) and in any case that's not where Office 2003 was
| installed from.
| I navigate to PRO11.msi file on my Office 2003 CD, select it (that's
| the file the update is asking for) and nothing happens! I just get a
| box saying "Update Failed".
| How useful is THAT, MS? No detail as to WHY the update failed.
| Presumably that would be too useful, wouldn't it?
|
| Anyway, can anyone suggest how I might be able to install this update?
|
| Thanks

 

[Gordon]

Is your Office Source Engine enabled under your system services?

how do I check that?

Did> you move the msocache file using the LIS Tool?

Nope - but there's no MSOCache folder anywhere on my machine. (What's the
"LIS" tool?)

Did you check the installation log for why it failed?

No - where do I find it?

 

[Gordon]

Hi Milly - I responded to your post with the underneath: did you miss it?

 

[Gordon]

Hi Milly - I responded to your post with the underneath: did you miss
it?

Problem solved using Ofice Update site rather than automatic updating on XP.