Problem importing Data into Outlook 2002 from 2003.

  • Thread starter Thread starter SundanceKid
  • Start date Start date
S

SundanceKid

I'm hoping that someone out there has had this problem and can help me out.
I did a backup on my other computer by exporting the data from Outlook 2003
to a file, then formatted the harddrive and am trying to import it into
Outlook 2002 on a different
computer and I get the following error:

"The file Backup01262004.pst is not compatible with this version of the
Personal Folders information service. Contact your administrator."

Is there a utility or something that I can use to restore the file?
Thank you in advance.

Rich
 
Previous versions of Outlook cannot read 2003's new UNICODE format. You'll
need to open the PST with a copy of Outlook 2003, select File | New |
Outlook Data File to create a new .pst file in the Outlook 97-2002 format.
Now export all your items and folders to that new PST file.
 
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