Problem following new install of OutlookXP

  • Thread starter Thread starter Carol Haynes
  • Start date Start date
C

Carol Haynes

I am using Outlook XP and have just reinstalled it from scratch since I have
just done a new install of Windows XP Pro SP1.

I have multiple users on my system and when everyone else logs in they can
use the File>Import/Export wizard to transfer POP email account settings. (I
have found this the easiest way to move email account settings by saving IAF
files in Outlook Express - tedious but it works).

However, on my own account I get an error when I select "Import Internet
Email Account Settings" which says "No internet accounts were found to
import". This is strange because I have email accounts set up in Outlook
Express and it has worked in the past.

Any suggestions as to what might be going on and how to fix it? I have tried
using Office Repair (and reinstall) and neither seem to clear the problem.

One thing that may have caused the problem is that when I first ran Outlook
I quit the wizard without setting up a POP address. Has this set a registry
setting to say that Outlook is not using Internet email? If so how do I
reset it?

Cheers

Carol Haynes
 
Please .... Anyone any ideas?

I could use the backup settings wizard but I think the problem lies in my
HKCU key and I'd like to start a fresh user account without having to type
in all my account details yet again. Not sure what the "Save My Settings
Wizard" actually saves, but I suspect it is for the whole of Office not just
Outlook, and it doesn't backup message files either.

Carol
 
Carol Haynes said:
Not sure what the
"Save My Settings Wizard" actually saves, but I suspect it is for the
whole of Office not just Outlook, and it doesn't backup message files
either.

You are correct in these suspicions.
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