Problem device error message

[Guest]

I cannot clear the following error message:-

PNP device id: "root\legacy_hpfecp13\0000"

Error code: "The drivers for this device are not installed"

I have installed latest drivers for both my video card and printer without success although both items are working correctly anyway.

How do I clear this so called error?

Thanks in anticipation

 

[Kelly]

Hi Alan,

When does it appear? If only in the Device Manager, then I wouldn't worry
about it. To clear/clear this out:

Troubleshooting Device Manager Issues in Windows XP
http://www.kellys-korner-xp.com/win_xp_dm.htm

Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q310126

To remove Unknown or Other Devices: You can delete the non-present devices
from registry. To determine the hardware key of the device:

Go to Start/Run/CMD. At the command prompt, type the following commands and
press enter after each line:

set DEVMGR_SHOW_DETAILS=1
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc

Click the View menu and select Show hidden devices. Right click the device
you want to delete and click Properties. Click the Details tab.

Select Device Instance ID. The value of Device Instance ID is the hardware
key of the device.

For example, if you see the value is Root\Image\0000, the full hardware key
is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\Image\0000

Then go to Start/Run/Regedit and navigate to the key. The data of the
Driver value is the software key of the device. Delete both the hardware
key and software key.