Problem accessing internet with xp sp2

  • Thread starter Thread starter John
  • Start date Start date
J

John

Hi

I am using ms internet transfer control to access a website. Client pcs
where app is running are connected to a small business server 20003/ISA
Server 2000 server. The app works fine on all pcs with win xp sp1. However
it does not work on a new pc with xp sp2 pre-installed. I have disabled the
sp2 firewall but the app still does not work. The error I get is 'HTTP Error
407 - Proxy authentication required', ISA Server can not retrieve the web
page etc. If I enter the username, password and proxy server information in
the control then I get the error 404: Resource can not be accesses... etc.

What is the problem and how can I fix it? Also why would the app work with
xp sp1 but not with xp sp2 even when firewall is disabled?

Thanks

Regards
 
Hi

I am using ms internet transfer control to access a website. Client pcs
where app is running are connected to a small business server 20003/ISA
Server 2000 server. The app works fine on all pcs with win xp sp1. However
it does not work on a new pc with xp sp2 pre-installed. I have disabled the
sp2 firewall but the app still does not work. The error I get is 'HTTP Error
407 - Proxy authentication required', ISA Server can not retrieve the web
page etc. If I enter the username, password and proxy server information in
the control then I get the error 404: Resource can not be accesses... etc.

What is the problem and how can I fix it? Also why would the app work with
xp sp1 but not with xp sp2 even when firewall is disabled?

Thanks

Regards


You'll need to ask this question in a more appropriate newsgroup. This
question doesn't appear to have anything to do with the database
program Microsoft Access, the database component of MS Office Pro. One
of the Server or Internet Explorer newsgroups would be a better place
to look.

John W. Vinson[MVP]
 
The app that is trying to access internet is in access. Sorry I did not
clarify.

Thanks

Regards
 
The app that is trying to access internet is in access. Sorry I did not
clarify. I just thought that someone using access with win xp sp2 may have
had the same problem.

Thanks

Regards
 
John said:
The app that is trying to access internet is in access. Sorry I did not
clarify. I just thought that someone using access with win xp sp2 may have
had the same problem.

The most common reason is the Windows Firewall. Its a feature of sp2 and you may need to
modify its settings.
 
Completely turned off sp2 firewall but ISA 2000 server firewall client is
still installed.

Regards
 
John said:
Completely turned off sp2 firewall but ISA 2000 server firewall client is
still installed.

Yes, I see I missed that in an earlier post. Well it seems you need to authenticate to the
proxy which you said you are doing but then you get a 404 error?

Could it perhaps be related to IE Security settings?
Is the web page secured?
Perhaps you need a service pack or fix?
Experiencing any IE6 problems?

Can you examine the HTTP request that the web server sees? Perhaps it is ill-formed but
that would seem unlikely if it was working pre-SP2.

Could you try temporarily shutting down ISA and see if the problem disappears?
 
The app that is trying to access internet is in access. Sorry I did not
clarify. I just thought that someone using access with win xp sp2 may have
had the same problem.

Sorry for jumping to conclusions, John. I still suspect that (due to
the nature of the error message) that the problem lies outside of
Access, but it's not an aspect of the program that I've worked with!

John W. Vinson[MVP]
 

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