printing outside margin area

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I print a document which is set to the letter size default, it will tell
me I have "one or more margins set outside the print area......., when I
click on to continue, it prints and divides the pages, when I go back and
print it again it prints ok, does anyone know what could be wrong, it does
this with everything I print, word, outlook documents sent to me. Could
removing and installing my printer help?

Thanks,
 
What is the printable area and what printer do you have? Go to
File/Page Setup, make a modification to the margins and when prompted
click the "Fix" command to determine this.

If the bottom margin is 2.67" and you have an HP printer then this is
a known bug. You can obtain an updated driver from the HP web site:
http://www.hp.com/pond/ljbeta/index.html

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
The download from HP is a bunch of files with no install. What do I do with
those files to get the fix to work.
 
The one I looked at appears to be an .exe file. I would imagine that
double-clicking on it would run the installation.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
Suzanne, I did that, that's why I asked the question. The .exe just unpacks
the files, it does not install them and there is no setup/install file in the
unpacked list.
 
Hi, Jim. To install the unpacked files, click on Start | Control Panel
| Printers | Add Printer | Have Disk | <browse to the folder where your
unpacked files are located> | OK.
 
Unfortunately I don't have the 'have disk 'choice. The first dialog is local
or network, none of the rest have the driver location. Same problem with
Windows 2000 printer driver install help - A new print driver downloaded from
the Internet needs to be installed. It says double click add printer, select
'my computer'; but no such choice, just local/network etc. It's a network
printer and the drivers are suposed to come from the server so maybe that's
the problem.
 
Well, yes... choose local printer on that screen and click on the Next
button. Then choose lpt1: or whatever port the printer is connected to,
and click on the Next button. Then click on Have Disk.
 
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