Printer wont work

Debbie · Aug 25, 2004

After downloading and installing XPSP2 , I am unable to
print from my printer. The message says Unable to
communicate , start MP Service from Services Applet then
right click Status Monitor. I have tried all these
things, restarted puter, rechecked settings & properties,
nothing happens. Any help would be appreciated. Tearing
my hair out.

Cari \(MS MVP\) · Aug 25, 2004

Contact Canon for updated drivers.

Alan Morris\(MSFT\) · Aug 26, 2004

There is a qfe available for this. It's in tcpip.sys.

Programs that connect to IP addresses that are in the loopback address range
may not work as you expect in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;884020

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Printer wont work

Debbie

Cari \(MS MVP\)

Alan Morris\(MSFT\)