printer set-up

  • Thread starter Thread starter katie
  • Start date Start date
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katie

Hello..I wrote a few days ago regarding setting up a new printer,well I have
changed that one for a Epson D88 But I am still getting the same problem.
I have downloaded the disc that came with the printer. and done as it asked
when it says at the end found new hardware I then connected the
printer.Everything is where it is supposed to be.
Then when I try to print something it says this devise is not recognised.
I went into control panel then properties and everything seems ok there.
I tried to print from notepad still nothing.
I would be very grateful for any help that you can give me as I just don't
know what to do next.
Kathy
 
Katie,

Your statement has me confused, "I have downloaded the disc that came with
the printer.....done as it asked.....at the end found new hardware. Then I
connected the printer". The new printer USB cable should be connected first
to a USB port on the back of the computer. Then the power cable. I believe
you should have gone to Control Panel / Clicked on Printers and Faxes / then
clicked on Add a Printer. Follow the instructions and you should have the D88
up and running with a button to Print a Test Pag to confirm.
 
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