Printer, Scanner, Copier install

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Guest

I purchased a HP psc 1210xi and am having difficulty uploading the driver onto my XP Home Edition machine. When following HPs instructions, XP sees the new hardware but can't communicate with it. Anyone know of any Win XP USB driver updates that can be downloaded (I think this may be the issue) or has anyone had similar problems and solved them??
 
Peter said:
I purchased a HP psc 1210xi and am having difficulty uploading the driver
onto my XP Home Edition machine. When following HPs instructions, XP sees
the new hardware but can't communicate with it. Anyone know of any Win XP
USB driver updates that can be downloaded (I think this may be the issue) or
has anyone had similar problems and solved them??


Did you follow those instructions "exactly"? By that I mean, did you
install everything - drivers, software, etc. - before ever attempting to
attach the device to your computer? It has been my experience that if you
forge ahead and hook up the cables before installing everything, especially
drivers, that came with the device, no matter what you do it will not be
recognized. I had that problem and ended up having to unstall all of it,
then restore my XP computer to a date prior to purchasing the printer and
start over, being careful NOT to connect the cables until all drivers and
software were installed.
 
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