Printer Properties Error WinXP Pro

  • Thread starter Thread starter Bob Bradford
  • Start date Start date
B

Bob Bradford

When I try to get properties from any of my installed
printers I get an error message:
"Function addrss 0x77c011c7 caused a protection fault.
(exception code 0xc0000005) Some or all property page(s)
may not be displayed."
 
This an exception in the explorer process. This is usually caused when the
driver UI or plugin module is freeing memory it does not own or attempting
to allocate memory it does not own. This can cause the desktop to
"disappear" or flash, then it will restart. What is the printer model and
where did you get the driver? Also a driver version.

thanks

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
Alan,

All of my print drivers behave the same including WinFax,
LaserWriter 16/600, HP OfficeJet R80xi, EPSON Stylus
Photo 785EPX, Acrobat PDF Writer (5.0), Acrobat Distiller
(5.0). If I go to start, printers and Faxes, double
click on the printer, then pull down menu printer,
properties, I get "Function addrss 0x77c011c7 caused a
protection fault.(exception code 0xc0000005) Some or all
property page(s) may not be displayed." for every printer
as listed above.

Thanks for the help!

Bob Bradford
-----Original Message-----
This an exception in the explorer process. This is usually caused when the
driver UI or plugin module is freeing memory it does not own or attempting
to allocate memory it does not own. This can cause the desktop to
"disappear" or flash, then it will restart. What is the printer model and
where did you get the driver? Also a driver version.

thanks

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

When I try to get properties from any of my installed
printers I get an error message:
"Function addrss 0x77c011c7 caused a protection fault.
(exception code 0xc0000005) Some or all property page (s)
may not be displayed."
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.
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