Printer problems!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have upgraded from Win 98 to XP Pro. I cannot install any printers. The
error message tells me the spooler in not running and when I send the message
to MS, they tell me to install SP2. I have done that but still have the
exact same problem. I need help and fast! I am completely shut down if I
can't print. Also the updates do not work, they load about 5% at a time. I
have to restart the computer and internet to continue with updates. What
gives? I have a Samsung ML-1710 with the latest drivers. everything worked
before the upgrade. I have even uninstalled and re-installed both Win XP and
the service pack 2.
 
Hi,

Did you update the printer drivers for XP after the upgrade. When you
perform an upgrade from 98, the old drivers will not run in XP and you will
have to get new updated drivers for XP. Search the manufacturer's website for
updated drivers.

Regarding the spooler error please check the status of "Print Spooler" in
Services. Open Services from Administrative Tools in Control Panel. It should
be running and set to Automatic.

Regards
M. Rajesh
..Net and Windows Shell MVP
www.winxpsolution.com.
 
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