printer problems

  • Thread starter Thread starter MICHELLE SIMMONDS
  • Start date Start date
M

MICHELLE SIMMONDS

i have just bought a new computer. i have put my printer on ok but it will
only print in black and white. i have instaled new drivers. this doesn't
make any difference. i have followed instructions but there is nothing in
the troubleshooting about not being able to print in colour. i have a
deskjet 930 series. the cartridge doesn't need replacing as it is a new one
and worked until i changed my computer. i cannot find anything to adjust
this in the settings. thanks
 
Does it print the test page OK? When you select File>Print do you get the
printer driver properties dialog box? You can set all the printing options
from here, including the resolution, color settings and so on.
 
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