Printer problem

  • Thread starter Thread starter Liz Goodall
  • Start date Start date
L

Liz Goodall

Hi I have a problem with my printer. A job was sent to
print and the printer was out of paper. When paper was
loaded the printer then began printing gobbledygook. Went
into printers and tried to cancel the pending print job.
At first the job would not cancel but after lots of
clicking finally the print queue showed nothing waiting
HOWEVER the printer continues to flash and the moment
paper is loaded it prints-again just a line of rubbish
across the top of the page. Can you tell me how on earth
I can stop this?
contact as follows:

liz.goodall(removethis)@colchester.ac.uk

Be grateful for any help you can give.
 
Hello Liz

Disconnect your printer from the pc and leave diconnected
for a few, also remove the printer the printer drivers from oyur pc
and reload them and then plug the printer back in. By that time
the printer buffer should clear it self. Also you can turn off the
printer
and then turn it back on, but leave it disconnected from the pc ok.

Alvin
 
Open printer properties and purge the print jobs in the
queue.


message | Hi I have a problem with my printer. A job was sent to
| print and the printer was out of paper. When paper was
| loaded the printer then began printing gobbledygook. Went
| into printers and tried to cancel the pending print job.
| At first the job would not cancel but after lots of
| clicking finally the print queue showed nothing waiting
| HOWEVER the printer continues to flash and the moment
| paper is loaded it prints-again just a line of rubbish
| across the top of the page. Can you tell me how on earth
| I can stop this?
| contact as follows:
|
| liz.goodall(removethis)@colchester.ac.uk
|
| Be grateful for any help you can give.
 
Back
Top