Printer Driver

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Guest

I would like to install an updated printer driver, but before doing so, I
would like to make sure I can reinstall my present driver in case the new one
doesn't work properly. What do I need to know/ save in order to get back to
where I am now if necessary? I have always installed drivers with Wizards, so
I don't know anything about what goes where....

I am Windows 2KPro, NOT XP! My printer is HP DeskJet 930c.
 
Driver that came with the printer never worked because it wasn't meant for
2KPro. HP had me trying about 10 different drivers til we got one that
worked---that's why I have so many drivers in my HP Driver folder---and don't
know which one is in use. That's why I'm so wary about losing it....The new
one should be OK because it is specially for 2KPro, but I remember that there
were differences between the US vs. Eur printers and also I ooccasionally
need Hebrew. Better be safe than sorry....:-)....
 
Em, print a test page, it lists the version. You will need to locate a
set that matches the version number.
 
My printer test page lists no version of anything...In any case all the
drivers in question are the same version: dj930, so that's no help. I need
the names of the specific driver files and where they are located
---basically instructions how to re-install manually.
 
I now see---I was doing the Print Test like you do after changing a
cartridge....Then I discovered amongst my papers a VERY old printout of a
"Windows 2000 Printer Test Page", which is of course what you meant---it
lists everything like you said...How do I get that?????
 
PS Actually I have 5 such Test Pages---all different! So I should do a new
one to see what I have now---how do I do that (it was over 4 years ago....)?
 
Bob I said:
I now see---I was doing the Print Test like you do after changing a
cartridge....Then I discovered amongst my papers a VERY old printout of a
"Windows 2000 Printer Test Page", which is of course what you meant---it
lists everything like you said...How do I get that?????
Click to expand...

Start->Settings->Printers
Right-click on your printer and choose Properties.
Under the General tab, click the "Print Test Page" button.

The latest DeskJet 930 drivers for W2000 are version 4.3, dated 12-2001 and
are available through
http://h10025.www1.hp.com/ewfrf/wc/...us&dlc=en&submit.y=7&submit.x=7&lang=en&cc=us

(watch for line-wrap)

Andrew
 
Hi Andrew!

Thank you so much! I got everything I wanted on the Printer Test Page
now---completely diffeent from the older ones. I already had done the HP
driver test to see if I need an update and had downloaded the one they said I
needed.

Should I need to go back to my present driver after trying the new one, is
there an easy way to do that or do I have to learn where all those files
related to the driver go and put them there myself later. I'm hoping of
course that this won't be necessary, but with my bad experiences in the past,
i want to be safe, as I really need the printer for work....
 
Now that you know the Version of printer driver that you have, locate
and download a copy of that version and save it to a sub-directory so
you can use it for a reinstall. Then try out the new drivers. If you
don't like the results, un-install the printer and re-install with the
saved download.

PS. You should stop trying to make more work out of this than is necessary.
 
Hi Bob,

The old driver is not available for download on the HP website...I'll just
assume I won't need it and that I will be able to get it from them if need
be....It's just that Hp had such difficulties getting the printer to work
when it was new---I simply can't afford to risk going thru that all over
again---especially now that I no longer have access to their free
support....I was on the phone with them constantly for several weeks back
then, and, as I mentioned earlier, ended up with a driver which is not
usually used in a 930 printer! It's an unusual situation and consequently
requires precautions not usually necessary....

Thanks for your help...

Janet
 
Actually, I had already downloaded the driver which the HP Driver Checker
said I needed: Ver. 4.3 for Windows 2000. The version I had been using was
4.29. So your link appears to be a very old driver. I created a new printer
with a new name for the new driver (thereby maintaining the old one intact
should I need to return to it). The new one worked fine, but I still had the
problem I was trying to solve (a 7-min boot time ever since paper got stuck
in the printer), so I deleted the old printer entry and now all is
fine....:-)....
 
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