preview text disappears when email is opened

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When someone responds to an my email, I can see what they have typed - until
I open the message - then only my original message is viewable. The preview
pane shows new message text when email arrives, hoever when the email is
opened the preview text disappears - and I just see the earlier part of the
message which I had sent.

If I mark it as unread it does not return to the previous state.
This seems to happen on email responses that people have received and
answered from a webmail service not that they downloaded and opened in
outlook on their PC

OL'03 XP pro sp2
 
The Job Dr. said:
When someone responds to an my email, I can see what they have typed
- until I open the message - then only my original message is
viewable.
Click to expand...

You're certainly not the first person to describe this issue and I don't
recall seeing a definitive answer in any of the previous threads. However,
Google Groups will let you search the Outlook newsgroups for those prior
threads.
 
Brian -thanks - saw the many comments on this in the google group - your
right - no one really offers a solution yet
 
John

thanks - I'm having a similar problem from the KB, but I am using OL'03 SP1
- there is no option to svae or not (example from the KB), the text just
disappears when the email is opened.
 
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