Powerful workstation without Power Saving features

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I bought recently a powerful, power hungry and not inexpensive workstation
equipped with Windows XP Professional.
To my surprise the power saving features (Standby and Hibernation), which I
frequently use, were not working; thus I rejected the computer.
The retailer does not consider this as being a fault because: “while these
are indeed features supported by Microsoft Windows, the ability for the
equipment to enter these modes is dependent on the capabilities of the
hardware†(sic!). This behaviour is “by designâ€.
Are there any “abilities of the equipment†not “dependent on the
capabilities of the hardware�

My question to you is:
Am I not entitled to expect that a workstation advertised as being equipped
with Windows XP has the power saving features?
Should an ad which specifies Microsoft Windows XP Professional as the OS,
not specify also what features are excluded (if any), in this case the power
saving features?
 
Thank you very much for your prompt reply.

Your hint will be extremely useful for other issues but not for this one: I
had returned the computer to the manufacturer and they told me that it is
impossible to fix this problem. But, because they consider this as NORMAL
they are refusing to make the refund.

So, what I whant is to know the opinion of the Windows XP Community: can the
absence of the hibernation feature be considered NORMAL for a powerful
workstation equiped with XP Professional?

Thanks, Dan
 
Not the manufacturer, I think. They are retailer to whom you have returned
the system. They are just cheating with you.

Did they check the BIOS settings or the settings specified in the link which
I had mention in the previous post?

All the latest computer support these feature. Windows will only able to
work with them if your hardware supports.

Even if your PC support that feature but is not being enable in BIOS then
Windows will not let you put your system in STANDBY and HIBERNATION.

You must check the Power Management Settings under BIOS. Check if the ACPI
(Advanced Configuration and Power Interface) and APM (Advance Power
Management)is enable or not.

If your BIOS is not supporting the ACPI or APM that means, your PC is
equiped with older motherboard with a new cabinet. You should check the BIOS
Manufacturing date. You can check this by turning the PC on and on the very
first screen called (POST Screen) you can see BIOS Manufacturing Date. It
will let you know that how old your PC is.

I am telling you that just enabling this feature under BIOS will solve the
problem. Hope this information helps you, let us know!
 
Thank you very much for your thorough reply. I am going to use it on an
other PC which has the same problem.

But, back to my workstation: I bought it directly from the manufacturer, so
it is indeed the manufacturer who gave the verdict "Impossible to fix".
All the latest computer support these feature. Windows will only able to
work with them if your hardware supports.
Click to expand...

This confirms what I assumed.
 
Assume one more thing don't forget to check the BIOS Manufacturing Date and
BIOS's PowerManagement settings.

Best of luck and let us know!
 
Dan said:
I bought recently a powerful, power hungry and not inexpensive
workstation equipped with Windows XP Professional.
To my surprise the power saving features (Standby and Hibernation),
which I frequently use, were not working; thus I rejected the
computer.
The retailer does not consider this as being a fault because: "while
these are indeed features supported by Microsoft Windows, the ability
for the equipment to enter these modes is dependent on the
capabilities of the hardware" (sic!). This behaviour is "by design".
Are there any "abilities of the equipment" not "dependent on the
capabilities of the hardware"?

My question to you is:
Am I not entitled to expect that a workstation advertised as being
equipped with Windows XP has the power saving features?
Click to expand...


Assuming that you are involved in a monetary dispute with the vendor, be
aware that all I can offer is an opinion, not a legal judgment. But in my
view, yes, absolutely, you are entitled to expect that what you bought
supports all features of Windows XP, unless you have been told otherwise in
advance.

Should an ad which specifies Microsoft Windows XP Professional as the
OS, not specify also what features are excluded (if any), in this
case the power saving features?
Click to expand...


Yes.
 
Thank you very much Ken.
Dan


Ken Blake said:
Assuming that you are involved in a monetary dispute with the vendor, be
aware that all I can offer is an opinion, not a legal judgment. But in my
view, yes, absolutely, you are entitled to expect that what you bought
supports all features of Windows XP, unless you have been told otherwise in
advance.




Yes.
Click to expand...
 
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